Careers with us

	Capacity to recruit and retain the right talent……..

Prosper with us send resume on Careers@VerizonInfotech.com

Recruitment
All employees are college graduates with customer service experience
Formal recruitment process
Multi-level interviews
Written and verbal English language skills rigorously tested
Overall selection rate of only 10%
Customized hiring for specific programs
Retention
Incentive programme for agents and team leaders to maintain the highest levels of motivation
Salaries among the top 25% percentile.
Bonuses paid for impeccable attendance rates and long service
Continuous Compensation and Practice Benchmarking
 

Training
In house - Dedicated team of Trainers Outsourced - Specialized Training Providers
	Salaries among the top 25% percentile. Bonuses paid for impeccable attendance rates and long service Continuous Compensation and Practice Benchmarking Induction Training Module for the Entry Level Executives
	Customer Service
	Communication Skills Sensitization to US/UK Culture BPO concepts, Use of Equipment
	Soft Skills Development
	Personality Development Leadership, Performance Management Skills for Team Leaders and above Interviewing skills for HR and select Operations staff.
	Process Specific Training ( along with Client’s Trainers) Quality Training (Customized as per Clients requirements)

 Verizon Infotech's major strength lies within their employees. Their commitment, initiative and technical expertise make them Verizon Infotech's core assets and source of pride. Verizon Infotech can boast of having a team consisting of some of the finest brains in the BPO industry, who are driven by a passion for continued learning, innovation and a desire to excel in whatever they do. The management, in turn, strives to empower them through strong leadership, mentoring and development, along with due recognition of efforts and providing an environment which fosters competition, team spirit and a culture of excellence. As a member of Verizon Infotech Team, you will face a challenging work environment amongst a highly motivated group of professionals. We, in turn, will provide you with adequate opportunities to update your skills with current technologies, innovate and experiment, and try out new ideas that could lead to professional and personal growth. Verizon Infotech is an equal opportunity employer, and encourages diversity at work place.